The General Data Protection Regulation (GDPR) requires that information provided to data subjects be concise, transparent, understandable and easily accessible. This transparency obligation is defined in Articles 12, 13 and 14 of the GDPR. The CNIL provides an overview of the measures that can be taken to comply with this obligation.

 

Visitors to our website www.lovebordeaux.com have the right to lodge a complaint with the CNIL in the event of non-compliance with their wishes regarding the processing of their data after having expressly made a request.

 

We receive, collect and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; information about your computer and connection. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, information about page interaction, and methods used to navigate away from the page. We also collect personally identifiable information (including first name, last name, telephone number, email address, communications, information about your company, information about your request) when you contact us by email, telephone or form.

 

You can contact Stéphanie Demanet by sending an email to stephanie.lovebordeaux@gmail.com, by calling +33659254150, or via the contact form.

 

We collect this non-personal and personal information for the following purposes:

1. To provide and operate the services;

2. To improve the website experience;

3. To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

5. To comply with applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to present our services to you. Your data may be stored through Wix.com's data storage, databases, and general applications. They store your data on secure servers behind a firewall. In addition, your data may be stored in an Excel file and deleted after 13 months in accordance with applicable laws.

 

We may contact you to resolve a dispute, collect fees or amounts owed, survey your opinion through surveys or questionnaires, send updates about our company, or if necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you by email, telephone, text message, and post.

 

All types of cookies may be used by the website www.lovebordeaux.com

 

To withdraw your consent to the processing of your data, please contact us at stephanie.lovebordeaux@gmail.com

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We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Reference articles:

 

Penal Code: Articles 226-16 to 226-24

Penal Code: Articles R625-10 to R 625-13